BCS-ISEB
BH0-006 · Question #393
BH0-006 Question #393: Real Exam Question with Answer & Explanation
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Question
A consultant has made two recommendations to you in a report: 1. To include legal terminology in your Service Level Agreements (SLAs) 2. It is not necessary to be able to measure all the targets in an SLA Which of the recommendations conform to Service Level Management good practice?
Options
- A1 only
- BNeither of the above
- C2 only
- DBoth of the above
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