BCS-ISEB
BH0-006 · Question #393
A consultant has made two recommendations to you in a report: 1. To include legal terminology in your Service Level Agreements (SLAs) 2. It is not necessary to be able to measure all the targets in…
The correct answer is B. Neither of the above. See the full explanation below for the reasoning.
Question
A consultant has made two recommendations to you in a report: 1. To include legal terminology in your Service Level Agreements (SLAs) 2. It is not necessary to be able to measure all the targets in an SLA Which of the recommendations conform to Service Level Management good practice?
Options
- A1 only
- BNeither of the above
- C2 only
- DBoth of the above
How the community answered
(46 responses)- A7% (3)
- B83% (38)
- C2% (1)
- D9% (4)
Community Discussion
No community discussion yet for this question.