BCS-ISEB
BH0-006 · Question #382
In the Continual Service Improvement (CSI) model, the stage 'How do we get there?' is underpinned by which set of activities?
The correct answer is B. Service and process improvements. See the full explanation below for the reasoning.
Question
In the Continual Service Improvement (CSI) model, the stage 'How do we get there?' is underpinned by which set of activities?
Options
- ABaseline assessments
- BService and process improvements
- CTaking measurements and recording metrics
- DSetting measurement targets
How the community answered
(27 responses)- A4% (1)
- B85% (23)
- C4% (1)
- D7% (2)
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