BCS-ISEB
BH0-006 · Question #379
BH0-006 Question #379: Real Exam Question with Answer & Explanation
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Question
Which of the following is NOT an objective of Continual Service Improvement?
Options
- AIdentify activities to improve the efficiency of service management processes
- BImprove the cost effectiveness of IT services without sacrificing customer satisfaction
- CConduct activities to deliver and manage services at agreed levels to business users
- DReview andanalyse Service Level Achievement results
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