BCS-ISEB
BH0-006 · Question #379
Which of the following is NOT an objective of Continual Service Improvement?
The correct answer is C. Conduct activities to deliver and manage services at agreed levels to business users. See the full explanation below for the reasoning.
Question
Which of the following is NOT an objective of Continual Service Improvement?
Options
- AIdentify activities to improve the efficiency of service management processes
- BImprove the cost effectiveness of IT services without sacrificing customer satisfaction
- CConduct activities to deliver and manage services at agreed levels to business users
- DReview andanalyse Service Level Achievement results
How the community answered
(50 responses)- A6% (3)
- B2% (1)
- C84% (42)
- D8% (4)
Community Discussion
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