BCS-ISEB
BH0-006 · Question #374
BH0-006 Question #374: Real Exam Question with Answer & Explanation
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Question
Which statement about Service Level Agreements (SLAs) is CORRECT?
Options
- AThe wording must be clear and concise to allow no room for ambiguity
- BThey must contain legal wording because of their importance
- CThere should always be aseparateSLA for each specific customer
- DChanges totheSLA can only be requested by the customer
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