BCS-ISEB
BH0-006 · Question #323
BH0-006 Question #323: Real Exam Question with Answer & Explanation
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Question
In which document will the customers' initial service targets be documented before the Service Level Agreement (SLA) is produced?
Options
- AOperational Level Agreement (OLA)
- BService Level Requirements (SLR)
- CService Catalogue
- DConfiguration Management Database (CMDB)
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