BCS-ISEB
BH0-006 · Question #309
Which of the following is NOT an example of Self-Help capabilities?
The correct answer is A. Requirement to always call the Service Desk for service requests. See the full explanation below for the reasoning.
Question
Which of the following is NOT an example of Self-Help capabilities?
Options
- ARequirement to always call the Service Desk for service requests
- BWeb front-end
- CMenu-driven range of self help and service requests
- DA direct interface into the back-end process-handling software
How the community answered
(46 responses)- A83% (38)
- B7% (3)
- C9% (4)
- D2% (1)
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