BCS-ISEB
BH0-006 · Question #303
For an organization implementing the ITIL IT Service Management processes which of the following statements is most accurate?
The correct answer is C. The full benefits will only be realized if the business requirements are first ascertained and then the. See the full explanation below for the reasoning.
Question
For an organization implementing the ITIL IT Service Management processes which of the following statements is most accurate?
Options
- AThe full benefits will only be realized if all IT staffare fully qualified in IT Service Management.
- BThe full benefits will only be realized if Incident & Problem Management processes are implemented
- CThe full benefits will only be realized if the business requirements are first ascertained and then the
- DThe full benefits will only be realized if regular reviews are undertaken with customers.
How the community answered
(29 responses)- A14% (4)
- B3% (1)
- C76% (22)
- D7% (2)
Community Discussion
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