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BCS-ISEB

BH0-006 · Question #28

A Service Level Agreement is?

The correct answer is B. An agreement between the Service Provider and their customer. See the full explanation below for the reasoning.

Question

A Service Level Agreement is?

Options

  • AThe part of a contract that specifies responsibilities of each party
  • BAn agreement between the Service Provider and their customer
  • CAn agreement between a Service Provider and an external supplier
  • DAn agreement between the Service Provider and an internal organization

How the community answered

(35 responses)
  • A
    3% (1)
  • B
    86% (30)
  • C
    9% (3)
  • D
    3% (1)

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Full BH0-006 Practice