BCS-ISEB
BH0-006 · Question #246
BH0-006 Question #246: Real Exam Question with Answer & Explanation
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Question
The BEST definition of an Incident is:
Options
- AAn unplanned disruption of service unless there is a backup to that service
- BAn unplanned interruption or reduction in the quality of an IT Service
- CAny disruption to service whether planned or unplanned
- DAny disruption to service that is reported to the Service Desk, regardless of whether the
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