BCS-ISEB

BH0-006 · Question #233

Which of the following are the two primary elements that create value for customers?

The correct answer is D. Utility and Warranty. See the full explanation below for the reasoning.

Question

Which of the following are the two primary elements that create value for customers?

Options

AValue on Investment (VOI), Return on Investment (ROI)
BCustomer and User satisfaction
CUnderstanding Service Requirements and Warranty
DUtility and Warranty

How the community answered

(39 responses)

A
5% (2)
B
10% (4)
C
3% (1)
D
82% (32)

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Full BH0-006 Practice