BCS-ISEB
BH0-006 · Question #176
In which document would you expect to see an overview of actual service achievements against targets?
The correct answer is B. SLA Monitoring Chart (SLAM). See the full explanation below for the reasoning.
Question
In which document would you expect to see an overview of actual service achievements against targets?
Options
- ACapacity Plan
- BSLA Monitoring Chart (SLAM)
- CService Level Agreement (SLA)
- DOperational Level Agreement (OLA)
How the community answered
(22 responses)- A5% (1)
- B77% (17)
- C5% (1)
- D14% (3)
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