BCS-ISEB
BH0-006 · Question #173
Where would you expect incident resolution targets to be documented?
The correct answer is B. A Service Level Agreement (SLA). See the full explanation below for the reasoning.
Question
Where would you expect incident resolution targets to be documented?
Options
- AA Request for Change (RFC)
- BA Service Level Agreement (SLA)
- CA Service Description
- DThe Service Portfolio
How the community answered
(31 responses)- A6% (2)
- B74% (23)
- C3% (1)
- D16% (5)
Community Discussion
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