Which of the following BEST describes a Problem?

Question

Options

• AA serious Incident which has a critical impact to the business
• BA Known Error for which the cause and resolution are not yet known
• CThe cause of one or more Incidents
• DThe cause of two or more Incidents

• A
  7% (4)
• B
  11% (6)
• C
  80% (44)
• D
  2% (1)

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