BCS-ISEB
BH0-006 · Question #127
BH0-006 Question #127: Real Exam Question with Answer & Explanation
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Question
A service level agreement (SLA) is:
Options
- Aan agreement between a service provider and an external supplier
- Bthe part of a contract that specifies responsibilities of each party
- Can agreement between the service provider and an internal organization
- Dan agreement between the service provider and their customer
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