BCS-ISEB
BH0-006 · Question #112
BH0-006 Question #112: Real Exam Question with Answer & Explanation
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Question
Service management is a set of specialized organizational capabilities for providing value to customers in the form of services. These specialized organizational capabilities include which of the following?
Options
- Aapplications and infrastructure
- Bservice pipelines and service catalogue
- Cfunctions and processes
- Dmarkets and customers
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