Which of the following BEST describes a service request?

Question

Options

• Aanything that the customer wants and is prepared to pay for
• Bany request for change that is low risk and can be approved by the change manager without a CAB
• CA request from a user for information or advice or for a standard change
• Dany request or demand that is entered by a user via a self-help web-based interface

• A
  6% (2)
• B
  3% (1)
• C
  78% (28)
• D
  14% (5)

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