BCP-620 · Question #41
Content protection has been enforced on all BlackBerry devices with an encryption level of "Stronger". One BlackBerry device user reports that they get an "I/O Exception error" each time they…
The correct answer is B. Device logging is set to "Informational" level. Option B is correct because BlackBerry's "Informational" logging level captures only general status and informational messages - it does not capture exception details or stack traces, which require a more verbose logging level (Debug or Trace) to be recorded. This means the I/O…
Question
Content protection has been enforced on all BlackBerry devices with an encryption level of "Stronger". One BlackBerry device user reports that they get an "I/O Exception error" each time they attempt to open their BlackBerry Browser. Once the administrator gathers the device logs from the user, they notice there are no exceptions printed in the device logs. "Why are no exceptions printed in the device logs? (Choose one)
Options
- ADevice logging is set to "Transactional" level
- BDevice logging is set to "Informational" level
- CDevice logging is set to "Debug" level
- DDevice logging is set to "Trace" level
- EDevice logging is set to "Warning" level
How the community answered
(56 responses)- A4% (2)
- B86% (48)
- C2% (1)
- E9% (5)
Explanation
Option B is correct because BlackBerry's "Informational" logging level captures only general status and informational messages - it does not capture exception details or stack traces, which require a more verbose logging level (Debug or Trace) to be recorded. This means the I/O Exception occurred on the device, but the logging system silently ignored it because exceptions fall below the threshold of what "Informational" level records.
Why the distractors are wrong: "Transactional" (A) captures transactional/event data but is not the reason exceptions are suppressed here; "Debug" (C) and "Trace" (D) are more verbose than Informational and would actually show exception details in the logs - ruling them out entirely; "Warning" (E) captures warnings and above, which might seem likely to catch exceptions, but the question's correct answer centers on the specific BlackBerry logging tier that silently drops exception output.
Memory tip: Think of logging levels as a volume dial - Trace and Debug are loud (capture everything including exceptions), Informational is mid-volume (routine messages only), and Warning/Error are quiet (only serious alerts). If exceptions are missing from logs, the dial is set to a level that doesn't reach exception verbosity - in BlackBerry's framework, that's "Informational."
Topics
Community Discussion
No community discussion yet for this question.