Amazon
AXS-C01 · Question #66
An Alexa Skill Builder implemented the built-in intent AMAZON.HelpIntent. In some cases, users are asking for help using phrases that are specific to a skill's terminology. Amazon Alexa does not…
The correct answer is D. Extend the standard built-in AMAZON.HelpIntent using additional samples in the skill's. See the full explanation below for the reasoning.
Question
An Alexa Skill Builder implemented the built-in intent AMAZON.HelpIntent. In some cases, users are asking for help using phrases that are specific to a skill’s terminology. Amazon Alexa does not understand these phrases are help requests, and they are not being routed to AMAZON.HelpIntent. According to best practices, how can this situation be corrected?
Options
- ACreate custom intents using the help utterances that are specific to the skill, and remove
- BUse AMAZON.FallbackIntent to capture spoken phrases that do not match
- CDefine custom slots for AMAZON.HelpIntent to capture the additional details in the users' help
- DExtend the standard built-in AMAZON.HelpIntent using additional samples in the skill's
How the community answered
(51 responses)- A10% (5)
- B2% (1)
- C6% (3)
- D82% (42)
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