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Amazon

AXS-C01 · Question #43

An Alexa Skill Builder has created a custom skill about basketball including a HowToPlayBasketball intent. When looking at the Intent History page in the developer console, the Builder sees that a…

The correct answer is A. Add AMAZON.FallbackIntent and respond with a message about baseball in the handler. https://developer.amazon.com/blogs/alexa/post/c97f3bb7-9701-41e8-ac06-a3a44b9f1638/use- the-new-fallback-intent-to-respond-gracefully-to-unexpected-customer-requests

Skill Design

Question

An Alexa Skill Builder has created a custom skill about basketball including a HowToPlayBasketball intent. When looking at the Intent History page in the developer console, the Builder sees that a number of users are asking the skill how to play baseball. The Builder wants to add a relevant response directing the user back to the topic of basketball. How should the Builder implement this?

Options

  • AAdd AMAZON.FallbackIntent and respond with a message about baseball in the handler
  • BCreate a custom intent related to baseball, and when matched, provide a relevant response
  • CAdd more sample utterances related to baseball in the HowToPlayBasketball intent
  • DCreate a new custom baseball slot and add a slot-filling utterance to the HowToPlayBasketball

How the community answered

(24 responses)
  • A
    75% (18)
  • B
    13% (3)
  • C
    8% (2)
  • D
    4% (1)

Explanation

https://developer.amazon.com/blogs/alexa/post/c97f3bb7-9701-41e8-ac06-a3a44b9f1638/use- the-new-fallback-intent-to-respond-gracefully-to-unexpected-customer-requests

Topics

#FallbackIntent#intent routing#Intent History#utterance matching

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