AXS-C01 · Question #43
An Alexa Skill Builder has created a custom skill about basketball including a HowToPlayBasketball intent. When looking at the Intent History page in the developer console, the Builder sees that a…
The correct answer is A. Add AMAZON.FallbackIntent and respond with a message about baseball in the handler. https://developer.amazon.com/blogs/alexa/post/c97f3bb7-9701-41e8-ac06-a3a44b9f1638/use- the-new-fallback-intent-to-respond-gracefully-to-unexpected-customer-requests
Question
An Alexa Skill Builder has created a custom skill about basketball including a HowToPlayBasketball intent. When looking at the Intent History page in the developer console, the Builder sees that a number of users are asking the skill how to play baseball. The Builder wants to add a relevant response directing the user back to the topic of basketball. How should the Builder implement this?
Options
- AAdd AMAZON.FallbackIntent and respond with a message about baseball in the handler
- BCreate a custom intent related to baseball, and when matched, provide a relevant response
- CAdd more sample utterances related to baseball in the HowToPlayBasketball intent
- DCreate a new custom baseball slot and add a slot-filling utterance to the HowToPlayBasketball
How the community answered
(24 responses)- A75% (18)
- B13% (3)
- C8% (2)
- D4% (1)
Explanation
https://developer.amazon.com/blogs/alexa/post/c97f3bb7-9701-41e8-ac06-a3a44b9f1638/use- the-new-fallback-intent-to-respond-gracefully-to-unexpected-customer-requests
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