Amazon
AXS-C01 · Question #1
AXS-C01 Question #1: Real Exam Question with Answer & Explanation
The correct answer is A. Check the state of the user conversation when AMAZON.HelpIntent is received to give. See the full explanation below for the reasoning.
Question
An Alexa Skill Builder is developing a complex skill to help users purchase items. The Builder has implemented the default AMAZON.HelpIntent, but when users ask for help they always reach the same unhelpful result. How should the Builder enhance the experience to guide the users toward the end goal?
Options
- ACheck the state of the user conversation when AMAZON.HelpIntent is received to give
- BImplement AMAZON.FallbackIntent to give a response when an utterance is not understood.
- CExtend the default AMAZON.HelpIntent with more sample utterances.
- DImplement a custom intent users can request when they need help.
Community Discussion
No community discussion yet for this question.