ASSOCIATE-GOOGLE-WORKSPACE-ADMINISTRATOR · Question #86
ASSOCIATE-GOOGLE-WORKSPACE-ADMINISTRATOR Question #86: Real Exam Question with Answer & Explanation
The correct answer is A: Ask employees to select the messages in Gmail that are being delivered to spam and mark them. Asking employees to mark legitimate emails as "Not spam" helps train Gmail's spam filter to correctly identify these senders as trusted. This is a quick and effective way to correct the issue without introducing any additional risk or changes to the email filtering settings. Over
Question
Your company's help desk is receiving technical support tickets from employees who report that messages from known external contacts are being sent to the spam label in Gmail. You need to correct the issue and ensure delivery of legitimate emails without introducing additional risk as soon as possible. What should you do?
Options
- AAsk employees to select the messages in Gmail that are being delivered to spam and mark them
- BContact the external senders, and tell them to authenticate their sent mail by using domain-based
- CTurn off more aggressive spam filtering in spam policies that are applied to the users'
- DCreate an address list of approved senders so messages from these users bypass Gmail's spam
Explanation
Asking employees to mark legitimate emails as "Not spam" helps train Gmail's spam filter to correctly identify these senders as trusted. This is a quick and effective way to correct the issue without introducing any additional risk or changes to the email filtering settings. Over time, Gmail will learn to recognize these senders as legitimate, reducing the likelihood of their messages being misclassified as spam in the future.
Topics
Community Discussion
No community discussion yet for this question.