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ASSOCIATE-CLOUD-ENGINEER · Question #383

You are the Google Cloud systems administrator for your organization. User A reports that they received an error when attempting to access the Cloud SQL database in their Google Cloud project, while…

The correct answer is D. Review the error message that User A received. Reviewing the exact error message is the recommended first step because it reveals whether the issue is related to IAM, network access, database credentials, or configuration changes. This allows you to diagnose efficiently before making any modifications.

Submitted by krish.m· Mar 30, 2026Ensuring successful operation of a cloud solution

Question

You are the Google Cloud systems administrator for your organization. User A reports that they received an error when attempting to access the Cloud SQL database in their Google Cloud project, while User B can access the database. You need to troubleshoot the issue for User A, while following Google-recommended practices. What should you do first?

Options

  • AConfirm that network firewall rules are not blocking traffic for User A.
  • BReview recent configuration changes that may have caused unintended modifications to
  • CVerify that User A has the Identity and Access Management (IAM) Project Owner role assigned.
  • DReview the error message that User A received.

How the community answered

(29 responses)
  • B
    3% (1)
  • C
    3% (1)
  • D
    93% (27)

Explanation

Reviewing the exact error message is the recommended first step because it reveals whether the issue is related to IAM, network access, database credentials, or configuration changes. This allows you to diagnose efficiently before making any modifications.

Topics

#Cloud SQL access#IAM troubleshooting#error diagnosis#access control

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