You need to add a group of new users to Cloud Identity. Some of the users already have existing Google accounts. You want to follow one of Google's recommended practices and avoid conflicting accounts

The correct answer is A. Invite the user to transfer their existing account. If you want to maintain the access rights and some of the data associated with the Gmail account, you can ask the owner to remove Gmail from the user account so that you can then migrate them to Cloud Identity or Google Workspace. https://cloud.google.com/architecture/identity/as

Submitted by zhang_li· Mar 30, 2026Configuring access and security

Question

You need to add a group of new users to Cloud Identity. Some of the users already have existing Google accounts. You want to follow one of Google's recommended practices and avoid conflicting accounts. What should you do?

Options

AInvite the user to transfer their existing account
BInvite the user to use an email alias to resolve the conflict
CTell the user that they must delete their existing account
DTell the user to remove all personal email from the existing account

How the community answered

(57 responses)

A
88% (50)
B
7% (4)
C
2% (1)
D
4% (2)

Explanation

If you want to maintain the access rights and some of the data associated with the Gmail account, you can ask the owner to remove Gmail from the user account so that you can then migrate them to Cloud Identity or Google Workspace. https://cloud.google.com/architecture/identity/assessing-existing-user-accounts

Topics

#Cloud Identity#user management#account conflicts#Google Workspace

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