Nondirectional counseling of upset employees:

Question

Options

• ADoes not directly advise, criticize, or try to help
• BDoes not carry the danger inherent in giving advice
• CInvolves primarily being a good listener
• DShould not be used because it is not effective
• ENone of the above

• A
  5% (1)
• C
  75% (15)
• D
  15% (3)
• E
  5% (1)

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