Salesforce
AP-226 · Question #188
AP-226 Question #188: Real Exam Question with Answer & Explanation
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Question
I'd recommend a combination of Broadcast Alert and Broadcast Email features in Salesforce Incident Management to fulfill Ursa Major Solar's (UMS) need for efficient communication during widespread outages: Ursa Major Solar wants to proactively start a conversation with contacted the company before in its contact center by sending the response. Which messaging channel should a consultant recommend to support the
Options
- AFacebook Messenger
- BMessaging for Wed
- CSMS
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