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AIF-C01 · Question #264

AIF-C01 Question #264: Real Exam Question with Answer & Explanation

The correct answer is B: Natural language processing (NLP). Automatically analyzing and classifying free‑text feedback into thematic categories is a core NLP task (text classification).

Submitted by olafpl· Mar 30, 2026Core AI Concepts

Question

A customer service team is developing an application to analyze customer feedback and automatically classify the feedback into different categories. The categories include product quality, customer service, and delivery experience. Which A1 concept does this scenario present?

Options

  • AComputer vision
  • BNatural language processing (NLP)
  • CRecommendation systems
  • DFraud detection

Explanation

Automatically analyzing and classifying free‑text feedback into thematic categories is a core NLP task (text classification).

Topics

#Natural Language Processing#Text classification

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