A company wants to develop an AI application to help its employees check open customer claims, identify details for a specific claim, and access documents for a claim. Which solution meets these…

Question

Options

• AUse Agents for Amazon Bedrock with Amazon Fraud Detector to build the application.
• BUse Agents for Amazon Bedrock with Amazon Bedrock knowledge bases to build the application.
• CUse Amazon Personalize with Amazon Bedrock knowledge bases to build the application.
• DUse Amazon SageMaker to build the application by training a new ML model.

• A
  23% (6)
• B
  62% (16)
• C
  4% (1)
• D
  12% (3)

Explanation

The company wants an AI application to help employees check open customer claims, identify claim details, and access related documents. Agents for Amazon Bedrock can automate tasks by interacting with external systems, while Amazon Bedrock knowledge bases provide a repository of information (e.g., claim details and documents) that the agent can query to respond to employee requests, making this the best solution. Agents for Amazon Bedrock enable developers to build applications that can perform tasks by interacting with external systems and data sources. When paired with Amazon Bedrock knowledge bases, agents can access structured and unstructured data, such as documents or databases, to provide detailed responses for use cases like customer service or claims

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