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AI-900 · Question #315

What are two common use cases for generative AI solutions? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

The correct answer is B. generating draft responses for customer service agents D. creating original artwork from textual descriptions. B: Generative AI tools can assist customer service agents by automatically drafting responses to customer inquiries, providing personalized and context-aware solutions. This helps agents improve efficiency, reduce workload, and enhance customer satisfaction. D: DALL·E 3…

Submitted by noor.lb· Mar 30, 2026Describe AI workloads and considerations

Question

What are two common use cases for generative AI solutions? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

Options

  • Aclassifying email messages as spam or non-spam
  • Bgenerating draft responses for customer service agents
  • Cpredicting sales revenue based on historical data
  • Dcreating original artwork from textual descriptions

How the community answered

(27 responses)
  • A
    4% (1)
  • B
    96% (26)

Explanation

B: Generative AI tools can assist customer service agents by automatically drafting responses to customer inquiries, providing personalized and context-aware solutions. This helps agents improve efficiency, reduce workload, and enhance customer satisfaction. D: DALL·E 3, developed by OpenAI, is a cutting-edge generative AI model designed to create images from text descriptions. https://medium.com/@eastgate/top-7-generative-ai-models-tools-for-text-image-and-video- creation-237a0de231b1

Topics

#Generative AI#AI use cases

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