Your website has a chatbot to assist customers. You need to detect when a customer is upset based on what the customer types in the chatbot. Which type of AI workload should you use?

The correct answer is D. natural language processing. Natural language processing (NLP) is used for tasks such as sentiment analysis, topic detection, language detection, key phrase extraction, and document categorization. Sentiment Analysis is the process of determining whether a piece of writing is positive, negative…

Submitted by eva_at· Mar 30, 2026Describe features of Natural Language Processing (NLP) workloads on Azure

Question

Your website has a chatbot to assist customers. You need to detect when a customer is upset based on what the customer types in the chatbot. Which type of AI workload should you use?

Options

Aanomaly detection
Bsemantic segmentation
Cregression
Dnatural language processing

How the community answered

(33 responses)

A
3% (1)
B
3% (1)
C
12% (4)
D
82% (27)

Explanation

Natural language processing (NLP) is used for tasks such as sentiment analysis, topic detection, language detection, key phrase extraction, and document categorization. Sentiment Analysis is the process of determining whether a piece of writing is positive, negative https://docs.microsoft.com/en-us/azure/architecture/data-guide/technology-choices/natural- language-processing

Topics

#Natural Language Processing#Sentiment Analysis#Chatbots

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