AI-102 Question #53: Real Exam Question with Answer & Explanation

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Submitted by fernanda_arg· Mar 30, 2026Build and manage a question answering solution using Azure AI Language / QnA Maker - specifically configuring and optimizing knowledge bases for improved chatbot response accuracy (AI-102: Designing and Implementing a Microsoft Azure AI Solution)

Question

Drag and Drop Question You are building a retail chatbot that will use a QnA Maker service. You upload an internal support document to train the model. The document contains the following question: "What is your warranty period?" Users report that the chatbot returns the default QnA Maker answer when they ask the following question: "How long is the warranty coverage?" The chatbot returns the correct answer when the users ask the following question: 'What is your warranty period?" Both questions should return the same answer. You need to increase the accuracy of the chatbot responses. Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order. (Choose three.) Answer:

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Topics

#QnA Maker#Azure Cognitive Services#Knowledge Base Management#Conversational AI

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