You have a product support manual. You need to build a product support chatbot based on the manual. The solution must minimize development effort and costs. What should you use?

The correct answer is A. Azure OpenAI GPT-4 with grounding data that uses Azure AI Search. Azure OpenAI On Your Data makes it easier for developers to connect, ingest and ground their enterprise data to create personalized copilots (preview) rapidly. It enhances user comprehension, expedites task completion, improves operational efficiency, and aids decision-making…

Submitted by thandi_sa· Mar 30, 2026Implement generative AI solutions

Question

You have a product support manual. You need to build a product support chatbot based on the manual. The solution must minimize development effort and costs. What should you use?

Options

AAzure OpenAI GPT-4 with grounding data that uses Azure AI Search
BAzure AI Document intelligence
CAzure AI Language Custom question answering
DAzure AI Phi-3-medium with fine-tuning

How the community answered

(42 responses)

A
69% (29)
B
19% (8)
C
10% (4)
D
2% (1)

Explanation

Azure OpenAI On Your Data makes it easier for developers to connect, ingest and ground their enterprise data to create personalized copilots (preview) rapidly. It enhances user comprehension, expedites task completion, improves operational efficiency, and aids decision-making. Azure OpenAI On Your Data enables you to run advanced AI models such as GPT-35-Turbo and GPT-4 on your own enterprise data without needing to train or fine-tune models. You can chat on top of and analyze your data with greater accuracy. You can specify sources to support the responses based on the latest information available in your designated data sources. https://learn.microsoft.com/en-us/azure/ai-services/openai/concepts/use-your-data

Topics

#RAG#Azure OpenAI#grounding data#knowledge base chatbot

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