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Microsoft

AI-102 · Question #412

You have a chatbot that uses Custom question answering based on the frequently asked questions (FAQ) published on a corporate website. Users report that for questions answered in the FAQ, the…

The correct answer is D. Select Refresh URL. The response "No good match found in KB" indicates that the knowledge base (KB) used by the chatbot is not finding relevant answers, possibly due to outdated or missing information. By selecting Refresh URL in Azure AI Language Studio, you can update the knowledge base with the…

Submitted by noor.lb· Mar 30, 2026Implement conversational AI solutions

Question

You have a chatbot that uses Custom question answering based on the frequently asked questions (FAQ) published on a corporate website. Users report that for questions answered in the FAQ, the chatbot returns the following response: "No good match found in KB." You need to ensure that the chatbot answers the questions correctly. The solution must minimize administrative effort. What should you do in Azure AI Language Studio?

Options

  • AAdd chitchat.
  • BChange the default answer.
  • CAdd a new source.
  • DSelect Refresh URL.

How the community answered

(30 responses)
  • A
    27% (8)
  • B
    7% (2)
  • C
    13% (4)
  • D
    53% (16)

Explanation

The response "No good match found in KB" indicates that the knowledge base (KB) used by the chatbot is not finding relevant answers, possibly due to outdated or missing information. By selecting Refresh URL in Azure AI Language Studio, you can update the knowledge base with the latest content from the FAQ page on the corporate website. This action ensures that the chatbot has access to current and accurate information, minimizing administrative effort as it automates the update process.

Topics

#Custom Q&A#Knowledge Base updates#FAQ synchronization#Azure AI Language Studio

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