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AI-102 · Question #101

Drag and Drop Question You need to develop an automated call handling system that can respond to callers in their own language. The system will support only French and English. Which Azure AI…

The correct answer is Speech to Text; Text to Speech. Speech to Text is required to convert the caller's spoken words into text so the system can process and identify the language being spoken. Text to Speech is then required to convert the system's generated text response back into spoken audio in the appropriate language (French…

Submitted by naveen.iyer· Mar 30, 2026Identify features of common AI workloads / Select appropriate Azure AI Services for a given use case (AI-900: Describe Artificial Intelligence Workloads and Considerations)

Question

Drag and Drop Question You need to develop an automated call handling system that can respond to callers in their own language. The system will support only French and English. Which Azure AI Services service should you use to meet each requirement? To answer, drag the appropriate services to the correct requirements. Each service may be used once, more than once, or not at all. You may need to drag the split bat between panes or scroll to view content. NOTE: Each correct selection is worth one point. Answer:

Exhibit

AI-102 question #101 exhibit

Answer Area

Drag items

Speaker RecognitionSpeech to TextText AnalyticsText to SpeechTranslator

Correct arrangement

  • Speech to Text
  • Text to Speech

Explanation

Speech to Text is required to convert the caller's spoken words into text so the system can process and identify the language being spoken. Text to Speech is then required to convert the system's generated text response back into spoken audio in the appropriate language (French or English), completing the automated voice interaction loop. Together, these two services enable a fully automated call handling system that can both understand spoken input and deliver spoken output in the caller's language.

Topics

#Azure AI Speech Services#Speech to Text#Text to Speech#Automated Call Handling

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