APMG-International
AGILEPM-PRACTITIONER · Question #133
AGILEPM-PRACTITIONER Question #133: Real Exam Question with Answer & Explanation
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Question
Using the information provided in the additional information, answer the following question on building a change analytics strategy. Is the measure requested by the Customer Services Director likely to be affected by any of the practical considerations of data analytics?
Options
- ANo, because customer feedback should be prioritized over internal analysis.
- BNo, because the data would be collected by Customer Services' operations after the changes.
- CYes, because the measure is not providing feedback on progress when action can be taken.
- DYes, because the measure may be inaccurate through restricting the data source to one area.
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