Salesforce
ADM-211 · Question #179
The Service Level and SLA Expiration Date are fields on an Account. An Administrator would like to display service level information from accounts on all cases related to those accounts. How can the…
The correct answer is D. By creating a cross object formula field. See the full explanation below for the reasoning.
Question
The Service Level and SLA Expiration Date are fields on an Account. An Administrator would like to display service level information from accounts on all cases related to those accounts. How can the administrator accomplish this?
Options
- AAccount fields cannot be displayed on a case; the administrator would need to run a report
- BOnly by writing Apex code
- CBy creating across object field update
- DBy creating a cross object formula field
How the community answered
(51 responses)- A4% (2)
- B8% (4)
- C12% (6)
- D76% (39)
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