A workflow fails due to a database connection issue. Which log should you check?

The correct answer is C. Service Logs. Service Logs contain system-level information, including database connectivity, server processes, and technical errors. Database connection failures are recorded at the service level rather than within individual workflows or campaigns.

Troubleshooting and Monitoring

Question

Options

AWorkflow Journal
BCampaign Logs
CService Logs
DHeatmap Logs

How the community answered

(32 responses)

A
9% (3)
B
16% (5)
C
72% (23)
D
3% (1)

Explanation

Service Logs contain system-level information, including database connectivity, server processes, and technical errors. Database connection failures are recorded at the service level rather than within individual workflows or campaigns.

Topics

#workflow troubleshooting#database connection#service logs#error diagnosis

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