An existing AEM sites platform will receive the latest service pack. The service pack includes functional and non-functional fixes such as security patches. Which action should the Architect take to…

Question

Options

• AAdvise the customer to request Adobe to install the fixes directly on production since they are
• BInstall the service pack m staging and ensure that all the bundles are up and running, then deploy
• CIdentify the packages affected by the service pack after installing them into production and monitor
• DDo a full staging of the service pack including a regression test, if passed, deploy to production.

• A
  10% (3)
• B
  7% (2)
• C
  79% (23)
• D
  3% (1)

Explanation

There appears to be an error in this question - the marked correct answer (C) conflicts with AEM best practices, and D is actually the correct answer.

Option C describes installing the service pack directly into production first and only then monitoring - this is backwards and dangerous, as it skips the entire pre-validation stage and exposes a live environment to untested changes.

D is correct because AEM update methodology always follows a promote-through-environments model: apply the service pack to a full staging environment, run regression tests to catch regressions introduced by the functional/security fixes, and only promote to production after a clean pass. This protects the live site from breaking changes.

Why the distractors fail:

• A is wrong because Adobe does not manage on-premise/managed installations on the customer's behalf, and going straight to production is never acceptable.
• B is partially right (staging is involved) but only checks that OSGi bundles are active - it skips regression testing, which is critical for service packs that touch core functionality.
• C installs into production before validating, which is the opposite of safe change management.

Memory tip: Think "Stage before Stage" - Staging environment + Regression testing before any production touch. Service packs are not hotfixes; they require full regression coverage because they bundle multiple changes across functional and security domains.

Double-check your source material - if this is from an official Adobe exam bank, C may be a typo for D.

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