An organization previously allowed users to add their personal apps on the Identity User Portal. This will soon be disabled due to policy changes. What is the impact to the users for personal apps pre

Question

Options

• AThey will continue to function normally; however, users cannot add new apps.
• BThey will continue to display on the Apps screen and user devices; however, they will be greyed out and unavailable for any form of interaction.
• CThey will be deleted from the Apps screen and user devices.
• DThey will continue to display on the Apps screen and user devices; however, an error message will display when users try to open the application.

• A
  5% (2)
• B
  2% (1)
• C
  5% (2)
• D
  88% (37)

Explanation

Option D is correct because when an organization disables the ability to add personal apps via policy, the platform (such as Okta) does not automatically purge previously added apps - they remain visible on the Apps screen and user devices. However, since the underlying feature is now policy-disabled, launching those apps triggers an error, as the system can no longer facilitate access through that channel.

Why the distractors are wrong:

• A is incorrect because the apps do not continue to function normally - the policy change actively breaks their usability, not just the ability to add new ones.
• B is incorrect because the apps are not greyed out (a UI state suggesting disabled but accessible elements); they appear normal visually but fail at runtime with an error.
• C is incorrect because disabling the feature does not trigger a cleanup or deletion of existing personal apps - they persist in the UI.

Memory tip: Think of it as a "broken link" scenario - the shortcut stays on the shelf, but the door it points to is locked. The app looks accessible but throws an error the moment you try to open it.

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