In the context of an AI implementation, which of the following actions is MOST critical for an organization's change management program?

Question

Options

• AEnsuring the organization has a dedicated AI governance committee
• BReviewing documentation for AI system changes, updates, and patches
• CConducting a comprehensive risk assessment specific to AI-related changes
• DVerifying that all employees have completed mandatory AI ethics training

• A
  2% (1)
• B
  9% (4)
• C
  75% (33)
• D
  14% (6)

Explanation

AI systems introduce unique change risks not present in traditional software: model drift, amplified biases from retraining, unexpected emergent behaviors, and cascading effects on downstream decisions. A comprehensive risk assessment specific to AI-related changes ensures that each change is evaluated for these risks before deployment, making it the cornerstone of AI change management. Option A (governance committee) is a structural control, not a change management activity. Option B (reviewing documentation) is a supporting practice but not the most critical element. Option D (ethics training) is valuable but does not directly govern the change management process.

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