IBM
A2030-136 · Question #30
A Solution Advisor is requested to attend a new customer discovery call to support their Big Data & Analytics thinking and planning. The only information she is initially provided is the company…
The correct answer is D. Discuss their current product installation and look for cross sell potential for Big Data & Analytics. See the full explanation below for the reasoning.
Question
A Solution Advisor is requested to attend a new customer discovery call to support their Big Data & Analytics thinking and planning. The only information she is initially provided is the company background, how they support their industry, their purchasing history for hardware and software, and their general interest in doing more with information analysis. What is the typical first step that she should discuss with the customer?
Options
- AIdentify their business objectives and use cases for Big Data & Analytics.
- BFind out which competitors they are using or considering for Big Data & Analytics.
- CIdentify their frustrations and gaps with their current product usage for Big Data & Analytics.
- DDiscuss their current product installation and look for cross sell potential for Big Data & Analytics
How the community answered
(37 responses)- A5% (2)
- B3% (1)
- C14% (5)
- D78% (29)
Community Discussion
No community discussion yet for this question.