Apple
9L0-314 · Question #71
A MacBook sometimes becomes unresponsive and the cursor freezes on the display when running an application. You have verified the symptom, and have already attempted to force the application to…
The correct answer is D. Press the power button for several seconds to try shutting the computer down. See the full explanation below for the reasoning.
Question
A MacBook sometimes becomes unresponsive and the cursor freezes on the display when running an application. You have verified the symptom, and have already attempted to force the application to quit, but the computer remains unresponsive. What should you try next?
Options
- ADisconnect all power sources for several minutes to reset the SMC.
- BHold the eject button down for several seconds to reset the application.
- CHold the trackpad button down for several seconds to regain cursor control.
- DPress the power button for several seconds to try shutting the computer down.
How the community answered
(26 responses)- A15% (4)
- B4% (1)
- C8% (2)
- D73% (19)
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