Apple
9L0-314 · Question #29
9L0-314 Question #29: Real Exam Question with Answer & Explanation
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Question
A customer brings his MacBook Pro (17-inch Mid-2010) in for servicing. It is not functioning correctly and you suspect the machine has been damaged by the customer. As you inspect for accidental damage, you should open the lid and confirm that the hinges are working smoothly and inspect the LCD for scratches on the display coatings or cracks in the glass. You should also ____________________ and __________________. SELECT TWO
Options
- Aopen the hard disk drive to check for scratches or dust inside
- Blook for cracks, dents or scratches on the exterior of the system
- Cconnect the system to external speakers to check for sound output
- Dcheck for any unusual odors coming from the system, which might indicate spill damage
- Eask the customer to describe in detail how he abused his computer to the point that it no longer functions
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