Apple
9L0-066 · Question #73
A MacBook Pro with OS X installed is unresponsive after login. Your customer would like to search online Apple Support articles about this issue. How can she quickly accomplish this task?
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Troubleshooting Tools and Methodologies
Question
A MacBook Pro with OS X installed is unresponsive after login. Your customer would like to search online Apple Support articles about this issue. How can she quickly accomplish this task?
Options
- AStartup from OS X Recovery and choose the Get Help Online option.
- BStartup from an OS X Install DVD and choose the Get Help Online option
- CIn order to use Safari, the customer will have to restore the hard disk from a Time backup.
- DShe must first install OS X on an external disk, then use Safari to search Apple Support articles.
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Topics
#OS X Recovery#system unresponsive#Apple Support#Get Help Online