9L0-065 Exam Questions

Which of the following is a supported destination for an OS X Lion installation?

If a customer has FileVault 2 enabled on their drive, how do they start up from the Recovery HD?

Apple recommends the ________ volume format when setting up a Mac's hard drive for normal use.

Joe's iMac starts, but hangs before it reaches the login screen. Unfortunately, he does not have a recent backup of his data. You would like to help Joe verify the volume, and repa...

Your customer runs her small business on an iMac with OS X Lion. She would like to keep her data secure with FileVault 2, but is worried that she will have to share her admin passw...

An administrator user wishes to share a Desktop picture with all local users. Where should they store the image file?

A user drops a file into a folder named "my stuff" and sees this message: "You can put items into "my stuff," but you won't be able to see them. Do you want to continue? Other user...

If a customer needs to change the permissions of a file to read-only for all users, what is the recommended method?

An administrator would like to prevent data recovery software from retrieving any files from a deleted user. Which option is the best choice?

You would like to give a friend temporary access to your Mac so that they can check their online banking website. What is the easiest way for you to share your Mac and protect your...

A customer finds that she cannot access the Downloads folder in her home directory. The Finder displays the message: "The folder downloads can't be opened because you don't have pe...

In which of the following scenarios would it be useful to run Repair Disk Permissions in Disk Utility to resolve the issue?

Valerie upgraded her MacBook Pro to OS X Lion and completed a Time Machine backup just before her vacation. She accidentally deleted an important file that she was updating during...

Which is a valid troubleshooting step to resolve a customer's complaint that his Time Machine backup takes a long time to complete?

When looking at a Time Machine timeline, what indicates that a backup is a local snapshot rather than on a TimeCapsule or backup drive?

If a customer has FileVault 2 enabled, Time Machine will automatically encrypt their backup. True of False?

A customer decides to encrypt their existing Time Machine backup. How should they proceed?

How can a user delete a file named "junk document" from all previous Time Machine backups?

A customer MacBook Pro with OS X Lion installed is freezing after login. They would like to search online Apple Support articles about this issue. How can they accomplish this task...

After opening the OS X Lion installer, a customer can choose to override the default choice of the startup volume and pick another disk. True or False?

A customer with a DSL modem would like to use the tools available on the Lion Recovery HD. What should they be aware of before attempting to use the tools that require an internet...

Which of the following are supported when transferring data from a PC to a Mac using Migration Assistant? SELECT TWO:

If a customer's system has the minimum RAM necessary to run OS X Snow Leopard, they will have enough RAM to install OS X Lion. True or False?

From the list below, select the new feature of the Security Pane in Snow Leopard.

A customer with Snow Leopard finds that her MacBook Pro (13-inch Mid 2009) no longer asks what to do with blank DVD-Rs. Which troubleshooting steps should you try first?

A customer brings in his MacBook Pro (15-inch, Mid 2009) and states that it is running extremely slowly after upgrading from Leopard to Snow Leopard. You start up Activity Monitor...

A customer running Snow Leopard on his MacBook Pro would like to enable a firmware-based password for additional security. Where can this user find the Firmware Password Utility?

Which THREE of the following are changes made to the Snow Leopard installation process to make it simpler and more reliable? SELECT THREE

Which of the following is a supported partition map scheme for a Mac's startup hard disk?

A customer with a Mac Pro wishes to use the Snow Leopard Install DVD to erase his new internal hard drive and restore a Time Machine backup to the drive. What are TWO requirements...