You suspect that a customer's MacBook Pro is failing to connect to a network because of a system software issue. Which technique is the best way for you to test for basic connectivity?

Question

Options

• AUse the Network Setup Assistant to create a new network location.
• BCreate a new user in the Users&Groups preferences pane and test in that user.
• CErase the customer's hard drive, reinstall OS X Lion, then use Network Utility.
• DStart up the Recovery HD by holding Command-R keys, then use Network Utility.

• A
  4% (2)
• B
  5% (3)
• C
  11% (6)
• D
  80% (44)

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