Apple
9L0-012 · Question #89
9L0-012 Question #89: Real Exam Question with Answer & Explanation
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Question
After identifying some accidental damage and pointing it out to the customer, the customer says "Apple's warranty should cover this kind of problem." How should you respond?
Options
- AApple will only cover the internal damage, not the cosmetic damage, so the charge will be less.
- BYou're right, Apple's warranty does cover this kind of accidental damage, so the repair will be free.
- CApple's warranty does not cover this, but the AppleCare Protection Plan might, but only if you buy
- DApple's warranty specifically calls out accidental damage as an instance where system failures are
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