Rhonda claims that her Mac cannot connect wirelessly to her AirPort Express network at home. Which of the following would be the BEST question to ask her FIRST?

The correct answer is A. Have you tried connecting to a different Wi-Fi network? https://support.apple.com/en-us/HT201621

AEM Forms Administration and Deployment

Question

Options

AHave you tried connecting to a different Wi-Fi network?
BDoes your ISP support wireless access to the Internet?
CDo you have a Thunderbolt to Ethernet adapter?
DHave you updated your RAM?

How the community answered

(36 responses)

A
81% (29)
B
6% (2)
C
3% (1)
D
11% (4)

Explanation

https://support.apple.com/en-us/HT201621

Topics

#Wi-Fi troubleshooting#AirPort#network connectivity#diagnostic steps

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