Apple
9L0-012 · Question #17
9L0-012 Question #17: Real Exam Question with Answer & Explanation
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Question
William states that the Ethernet ports do not function on his Mac Pro (Mid 2012) when plugged into the network at his office. He demonstrated that he knows how to connect Ethernet cables and was able to connect to the Internet on your known-good Ethernet network. You ran MRI and and the computer passed all tests when run using either Ethernet port. What question should you ask the customer next?
Options
- AAre any other computers able to connect to Ethernet at the office?
- BHave you installed all system software and firmware updates?
- CHow did you damage your Ethernet cable at the office?
- DDid you change the default network settings?
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