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Apple

9L0-012 · Question #15

You require additional information about a specific problem with a customer's Mac. Which one of the following resources is the Apple-recommended choice for researching the problem?

The correct answer is B. Apple Support articles. See the full explanation below for the reasoning.

Question

You require additional information about a specific problem with a customer's Mac. Which one of the following resources is the Apple-recommended choice for researching the problem?

Options

  • AApple Downloads
  • BApple Support articles
  • CThird-party search engines
  • DApple Support Communities

How the community answered

(25 responses)
  • A
    4% (1)
  • B
    80% (20)
  • C
    4% (1)
  • D
    12% (3)

Community Discussion

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