Apple
9L0-012 · Question #137
9L0-012 Question #137: Real Exam Question with Answer & Explanation
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Question
A customer states that a MacBook Pro (Retina, 13-inch, Early 2013) does not recognize the SD card she brought with her. You have her reproduce the issue, and discover that she is properly inserting the card and it is not recognized by iPhoto and Image Capture. What question should you ask next to isolate the issue to hardware?
Options
- AAre you running the latest version of iPhoto?
- BWhat kind of files or images are on the SD card?
- CHave you tried resetting your SMC and NVRAM?
- DHave you had this issue with all SD cards or just this one?
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