Apple
9L0-012 · Question #137
A customer states that a MacBook Pro (Retina, 13-inch, Early 2013) does not recognize the SD card she brought with her. You have her reproduce the issue, and discover that she is properly inserting…
The correct answer is C. Have you tried resetting your SMC and NVRAM? See the full explanation below for the reasoning.
Question
A customer states that a MacBook Pro (Retina, 13-inch, Early 2013) does not recognize the SD card she brought with her. You have her reproduce the issue, and discover that she is properly inserting the card and it is not recognized by iPhoto and Image Capture. What question should you ask next to isolate the issue to hardware?
Options
- AAre you running the latest version of iPhoto?
- BWhat kind of files or images are on the SD card?
- CHave you tried resetting your SMC and NVRAM?
- DHave you had this issue with all SD cards or just this one?
How the community answered
(31 responses)- A3% (1)
- B3% (1)
- C84% (26)
- D10% (3)
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